Privacy Policy

1. Introduction

Your privacy is important to us, and Cactus Communications, including its subsidiaries and affiliates (“CACTUS,” “the Company,” “we,” “our,” or “us”) is committed to protecting your privacy whilst providing a personalized and valuable service. Here at CACTUS, we are committed to safeguarding your data while rendering our professional services. This website comprises a portfolio of services and products offered by CACTUS that operates through various group entities including, but not limited to, entities located in Singapore, India, Japan, China, South Korea, Denmark, the United Kingdom, and the United States. This Privacy Policy governs our data collection, processing, and usage practices. It is designed to allow you to make an informed choice regarding use, access, and collection of your Personal Information.

2. What Personal Data We Collect

We may collect from you your personal data when you provide us with it, for example in response to a survey, when you apply for a job, register for events, register for personalized services, request information about products, use our services, or request customer support. Personal Information such as full name, gender, date of birth, country location, postal address, zip code, job title, company information, e-mail addresses, telephone numbers, commercial information, such as purchase history and referral source, payment information (including bank and other details) billing address, and work and education profile. This data may include IP address, operating system, and browser type. We also collect data relating to your personal preferences with regard to the journals you like to read, your most preferred published papers, etc. (“Personal Information”). We do not intentionally collect more personal data than described here. However, if you at your choice, intentionally or unintentionally disclose some personal data other than the description provided in this paragraph then such data shall continue to be governed by this Privacy Policy. We may also have acquired your Personal Information from a third-party service provider or publicly available data source.

3. As a Data Controller:

We use the Personal Information we collect only in compliance with this Privacy Policy. We will never sell your Personal Information to any third party without your explicit consent. In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to (a) assist you with service, partnership, or employment request; (b) send to you information that we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our business, current services, new services or promotions; (d) respond to an enquiry, question, or concern that you may have raised; (e) perform analytics and create a database to improve your browsing experience and enhance the functionality of our services; or (f) send you on email or by any other means a suggested reading list based on your personal preferences submitted to us.

We may share Personal Information with trusted service providers or our affiliates for payment processing, supplementing the information you provide us in order to provide you with better service, account administration, perform statistical analysis, provide marketing assistance, host the Website, index user profile pages and usernames as part of the URL, technical and customer support. Any third parties receiving your Personal Information from us are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.

After you place an order on our Website, you may need to make payments for the services you have ordered. In order to process your payments, we use a number of third-party payment processors. Your payment will be processed by the payment provider you choose to process your payment via a payment gateway. If you give us banking or other payment mode details, we solely use such details to process payment refunds, if any, to you. The third-party payment processors we use also collect, use, and process your information, including payment information, in accordance with their respective privacy policies.
To ensure that the security and integrity of the Website is safeguarded, CACTUS may monitor your Personal Information. CACTUS may under certain circumstances engage a trusted third-party service provider for the purpose of managing the technical operations involved in hosting the Website.

We will share the Personal Information, if disclosure was required by law, rule or regulation or was in response to a valid order of a court or authorized agency of government or other legal process. We may be required to process Personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention or prevention of fraud. We may also use Personal Information to meet our internal and external audit requirements and for information security purposes. we solely use such details to process payment refunds, if any, to you. The third-party payment processors we use also collect, use, and process your information,